601 57th Street SE, Suite 5
Charleston, WV 25304
Telephone (304) 558-3570 or (800) 654-4406 (Nationwide)
Fax (304) 957-7522
Email: [email protected]

Self-Service website is now available to active members and to current retirees*

For Active Members:

These are some of the things you can do with Self-Service:

• View your beneficiary on file
• View or edit your contact information
• View a summary of your plan, service, and account balance
• View a history of your salary, contributions, and service
• Download or print blank forms
• View recent correspondence we've sent to you

Self-Service lets you get information when it's convenient for you. The website is always available at https://mywvretirement.wv.gov.

Is the Self-Service website safe to use? Yes! It's been tested by a company that makes websites secure. When you first register for Self-Service, you'll create your own User ID and Password. For added security, you'll also enter your 6-digit CPRB ID number and answer a "secret question."

How to get started? Click here to see a quick guide included with this letter. It explains how to register for Self-Service. Don't forget to keep a record of your log-in info!

Questions? Call us at 1-800-654-4406. We're here Monday to Friday, 8:00am-5:00pm.

Note: Self-Service is voluntary. You can still call us at the number listed above.

For Current Retirees
(You may register for Self-Service only after you get your first payment.)

Retirees can get information about their benefit and make transactions, 24 hours a day.

For example:

• View your monthly pay statement 2-3 days early.
• Update your contact information.
• View and print annual 1099-R tax documents.
• Get forms instantly - no waiting for us to mail them to you.

To get to the website, either

• Click this link: https://mywvretirement.wv.gov; OR
• Click the "Retirees" drop-down menu above. Then click on "Retiree Self Service Portal."

How to get started? Click here to see the "cheat sheet". It explains how to register for Self-Service. And it describes everything that's available on the site. (Don't forget to keep a record of your log-in info!)

Questions? Call us at 1-800-654-4406. We're here Monday to Friday, from 8am-5pm.

*You may register for Self-Service only after you get your first payment.